Help with Retrosight

Support

Questions, problems, or a feed item that Retrosight handled incorrectly? Tell us what happened.

Email support@getretrosight.com
01

Nothing is being remembered

Open Retrosight and confirm that you selected Allow capture, capture is not paused, and the current site is enabled.

02

A site was already open

If the tab was open before Retrosight was installed or before capture was allowed, reload that tab once so Chrome can activate the extension there.

03

An item disappeared

Free history is intentionally temporary. Each item is automatically deleted one hour after it was last meaningfully seen.

04

Facebook is not capturing

Facebook starts disabled by default. Enable it in the Retrosight popup if you want supported Facebook Home-feed posts remembered locally.

05

Remove all saved items

Select Clear history in the popup. This immediately removes the locally retained Recently Seen history.

06

What helps in a report

Include the website, the kind of feed, what you expected, and what happened. Do not send passwords, private messages, or authentication codes.

Still stuck?

We’d like to hear about it.

Email support@getretrosight.com. Retrosight has no access to your locally stored history, so describe the item or behavior without including private information.

Read the privacy policy